Have you ever wondered what it is like to work at Cat Care of Vinings? It takes a team full of all-rounders to ensure that our patients and customers are cared for. Most of you know Dr. Mike and have an idea of what she’s doing, but did you know that there are always five or six people behind the scenes to help her on any given day?
The stars of cat grooming from Vinings
Typically, the veterinarian’s job is to diagnose and perform an operation. All other tasks are usually performed by registered technicians and other support personnel. A registered technician has a college degree in veterinary technology and is state approved. They are highly skilled in nursing, taking blood samples, placing IV catheters, examining fluid and tissue samples under the microscope, and monitoring anesthesia. They also perform many of the smaller medical procedures that can be delegated by the veterinarian, such as:
Veterinary assistants: Our vet assistants support both the vet and registered technicians. They perform many of the same tasks as our registered technicians. Assistants may not always have trained in veterinary technology, but they have had a strenuous on-the-job training and keep their knowledge up-to-date through further training.
Receptionists: If you’ve ever called the clinic or walked into our lobby, our receptionists are the first smiling faces you will meet. Our receptionists are multitasking rock stars! They take calls ranging from appointment requests to filling up prescriptions to end-of-life advice. They are the hospital’s “air traffic controllers”; they know everything that is going on at all times and keep us all informed. If you have a question about what happened on your last visit, just speak to a receptionist. You definitely know more than you might expect!
Practice Manager: Most clinics also have a practice manager. Typically, the practice manager acts at any time of the day as “HR Department of One”, customer service manager, veterinary assistant, receptionist, inventory manager, accountant, marketing specialist and operations manager. We are fortunate to have a manager who is both a Registered Technician and a Certified Veterinary Practice Manager (CVPM). The CVPM designation is valued and recognized as the highest level of qualification for veterinary managers.
Everyone who works in veterinary medicine does it because we love taking care of animals and their people. We love our job and are proud of the service we can offer at Cat Care of Vinings. If you’ve ever been “impressed” with your experience, we hope you can see how we couldn’t do it without our team.